Free delivery for orders over €180 in mainland France. To Metropolitan France, delivery charges are as follows:. Overseas and abroad, the time and price depend on the country you are in. They are calculated at check-out.

Free delivery for orders over &#x20AC;180 in mainland France.To Metropolitan France, delivery charges are as follows:<ul><li>5&#x20AC; for delivery to a Mondial Relay point within 3 to 4 working days</li><li>7 for Colissimo home delivery within 2 to 3 working days</li><li>Express delivery: for delivery within 24 hours, the price varies according to the delivery address and will be calculated at checkout.</li></ul>Overseas and abroad, the time and price depend on the country you are in. They are calculated at check-out.&#xA0;

How much does delivery cost and is it free above a certain amount?

Delivery times may vary depending on your location. For France :. Overseas and abroad,

Delivery times may vary depending on your location.For France :&#xA0;<ul><li>For delivery&#xA0;to a Mondial Relay relay point, delivery may take 3 to 4 working days.</li><li>Home delivery with Colissimo&#xA0;generally takes 2 to 3 working days.&#xA0;</li><li>Express delivery: - if the order is placed before 12pm, Monday to Thursday: delivery within 24 hours - if the order is placed after 12pm, Monday to Thursday: your order will be dispatched the next day (i.e. delivery within 24-48 hours) - if the order is placed between Friday 12pm and Sunday evening: the order will be dispatched on Monday and delivered on Tuesday.</li></ul>Overseas and abroad,&#xA0;<ul><li>With Standard delivery, the time may vary from 5 to 10 days depending on the country you are in.</li><li>With express delivery, your order is dispatched within 24 hours. Delivery then depends on your delivery address. &#xA0;</li></ul>

What are your delivery times?

Our delivery service covers all destinations worldwide. Applicable delivery charges will be determined at checkout. The best pricing option is selected from La Poste and FedEx. Taxes are included in your checkout total. However, additional customs du

Our delivery service covers&#xA0;all destinations worldwide. Applicable&#xA0;delivery charges will be determined at checkout. The best pricing option is selected from La Poste and FedEx.Taxes are included in your checkout total. However, additional customs duties may apply upon delivery, which are the recipient&apos;s responsibility.

Do you deliver abroad?

To send your parcels, we work with several carriers, including :

To send your parcels, we work with several carriers, including :<ul><li>Colissimo,</li><li>GLS,</li><li>Mondial Relay,</li><li>FedEx.</li></ul>

Which carriers do you use?

It may happen that the relay point you have selected is exceptionally unavailable, overloaded or closed. The carrier is then obliged to deliver your parcel to another relay point. At this stage, we are unfortunately unable to change the delivery loca

It may happen that the relay point you have selected is exceptionally unavailable, overloaded or closed. The carrier is then obliged to deliver your parcel to another relay point.At this stage, we are unfortunately unable to change the delivery location of your parcel. However, if you are unable to receive your package, it will automatically be returned to us. You can then make a request via&#xA0;hello@surprise-paris.com to have your order returned or refunded.

My parcel has not been delivered to the chosen relay point. What should I do?

Send us a message and we will get back to you as soon as possible.